FAQ

These are commom questions for retail shopping orders:

1.What is the shipping cost?

Free shipping for all orders.

2.How long will the delivery take?

4-7 business days

3.Where do you ship the products?

We will ship according to products and clients location, we may ship from China,US,UK or Germany.

4.How will my parcel be shipped?

The parcels will be picked up by 4PX if it is shipped from China, the others will be shipped depending on Amazon warehouse choice.

5.If I order more than one product,will they be shipped together?

We will try to ship them together,but sometimes you may receive more than one parcel because our prouducts are located in

different warehouse so we will use the closer one to ship to you firstly.

In any case the according shipping information will be sent to you for tracking reference.

6.Can I change the address after I place the order?

If the parcel has been picked up, the address can not be changed as carrier systems have locked the address.

7.What should I do if I receive a wrong product?

Please provide the photo in the package and mail to us.

8.What should I do if the product has quality issue?

Please contact us for replacement.